Patient
Expectations

Appointments

Your appointments require careful preparation and planning. We require two business days notice for any changes to your appointment in order to avoid a charge.

Payment

We accept payment by cash, debit, personal cheque, Visa or Mastercard.
An administration fee will be applied to your account for every NSF cheque or declined credit card transaction.

*Following two NSF cheques, or declined credit card transactions, only an alternate form of payment will be accepted.

Extended Treatment

Please be advised that additional fees can be applied if treatment is extended as a result of lack of patient cooperation including but not limited to:

  • excessive appliance breakage
  • lack of intraoral elastic wear
  • failure to attend at regular appointment intervals

We recommend your first appointment as early as 7 years old.

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We work with teens all the time and have a range of treatments to fit their unique needs.

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It's never too late to improve your smile. From Invisalign to fixed appliances, we've got your perfect smile covered!

Book yourFree exam